Effective Date: January 28, 2025

Last Updated: January 28, 2025

Neuraris Inc. ("Neuraris," "us," "we," or "our") is committed to protecting the privacy of your Personal Data. This Privacy Notice describes how we process Personal Data collected through our websites, mobile applications, and other digital properties (collectively, our "Digital Properties") and through other online and offline interactions, such as when you use our testing services or wellness programs.

Some of the Personal Data we receive may be subject to different provincial and federal privacy laws governing the use and disclosure of health information. We comply with applicable privacy laws and descriptions in this Privacy Notice regarding our collection, use and disclosure of Personal Data may be subject to or further restricted by the requirements of these laws.

1. Sources of Personal Data

"Personal Data" means any information that identifies, relates to, describes, or could reasonably be linked to a particular individual or household. We collect Personal Data from:

A. Directly from you

• When you create an account

• When you purchase services

• When you submit samples for testing

• When you communicate with us

• When you use our Digital Properties

B. Automatically collected data

• Through cookies and tracking technologies

• When you interact with our Digital Properties

• Information about your device and internet usage

C. From Testing Partners

• Laboratory test results

• Testing status updates

• Sample processing information

D. From other third parties

• Service providers

• Business partners

• Analytics providers

• Marketing partners

2. Types of Personal Data We Collect

We may collect the following categories of Personal Data:

A. Identifiers

• Name

• Email address

• Postal address

• Phone number

• Account credentials

• Device identifiers

B. Personal Records

• Demographics

• Payment information

• Service history

• Communication preferences

C. Protected Classifications

• Age

• Gender

• Other demographic information you provide

D. Health and Wellness Information

• Test results from Testing Partners

• Wellness assessments

• Lifestyle information

• Sample collection information

• Service usage history

E. Internet Activity

• Browsing history

• Search history

• Interaction with our Digital Properties

• Device information

F. Geolocation Data

• Approximate location (IP-based)

• Service delivery location

3. How We Use Personal Data

We use Personal Data for:

A. Service Delivery

• Coordinating testing services

• Processing orders

• Managing your account

• Providing customer support

• Communicating test results

• Delivering wellness information

B. Business Operations

• Improving our services

• Analytics and reporting

• Quality assurance

• Security and fraud prevention

• Technical support

• Business planning

C. Communication

• Service updates

• Appointment reminders

• Marketing communications

• Responding to inquiries

• Educational content

4. How We Share Personal Data

We may share Personal Data with:

A. Testing Partners

• Independent laboratories

• Testing facilities

• Sample processing centers

B. Service Providers

• Payment processors

• Technology providers

• Analytics services

• Customer support

• Marketing services

C. Business Partners

• Wellness service providers

• Research partners (de-identified data only)

• Marketing partners

D. As Required by Law

• Legal requirements

• Government requests

• Safety concerns

• Fraud prevention

5. Data Security and Retention

We maintain appropriate technical, administrative, and physical safeguards to protect your Personal Data, including:

• Encryption in transit and at rest

• Access controls

• Security monitoring

• Employee training

• Incident response procedures

We retain Personal Data for as long as necessary to:

• Provide requested services

• Meet legal requirements

• Support business operations

• Fulfill the purposes outlined in this Notice

6. Your Privacy Rights and Choices

You have the right to:

• Access your Personal Data

• Request corrections

• Request deletion

• Opt out of marketing

• Withdraw consent

• Export your data

To exercise these rights, contact: privacy@neuraris.com [Phone Number]

7. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect Personal Data from children under 18.

8. International Data Transfers

If you are outside Canada, your information will be processed in Canada, where privacy laws may differ from your jurisdiction.

9. Cookies and Tracking Technologies

We use various tracking technologies including:

• Essential cookies

• Analytics cookies

• Marketing cookies

• Session replay tools

You can control cookies through your browser settings and our cookie preferences center.

10. Changes to This Notice

We may update this Privacy Notice periodically. Material changes will be notified through:

• Email notifications

• Website notices

• App notifications

11. Contact Information

For privacy questions or concerns: Email: hello@neuraris.com

For emergencies: Call 911